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Metropolitan Improvement District

Go to: Downtown Ambassador | Maintenance Ambassador


SEATTLE METROPOLITAN IMPROVEMENT DISTRICT SAFETY PROGRAM
Position Title: Downtown Ambassador


Position is classified hourly, non-exempt.

Fulltime employees (30 hours or more per week) will be eligible for medical and dental benefits 60 days after the approaching first day of the month, receive an annual Metro bus pass and will be eligible for two weeks of vacation annually. Employees are eligible for participation in the 401K plan after one year of employment. Uniforms and training provided.

Objective:
The overall mission of the Metropolitan Improvement District (MID) Safety Program is to assist in creating a secure, well-managed and welcoming environment to all parties who frequent the Downtown Seattle MID, including but not limited to: tourists, business people, residents and organizations that serve the Downtown Community. The Downtown Ambassadors will provide a uniformed, visible presence to observe, report, and serve as sources of information to the public, police officers, local businesses, tenants and other agencies and organizations.

Examples of Job Duties
1. Serve as goodwill ambassadors, information sources and as positive welcoming advocates for the Downtown Seattle MID.
2. Communicate Seattle resources, sites of interest, and current entertainment, to assist shoppers and visitors throughout the Downtown Seattle MID.
3. Interact with Downtown Seattle business representatives and tenants for communication and support.
4. Patrol designated areas by bicycle (and occasionally on-foot) as support to the Seattle Police Department, Seattle Streets department and Downtown Seattle MID maintenance crews communicating problem areas and needs via communication devices.
5. Assist with first aid and emergency situations.
6. Represent the Downtown Seattle MID and the Public Safety Program in a professional manner at meetings and special events.
7. Complete daily activity reports and other assignments as specified by supervisor.
8. Work on special assignments, both individually and with others.

Minimum Qualifications
1. High School graduate / GED
2. Demonstrated experience with public contact positions.
3. Excellent interpersonal skills.
4. Must be in very good to excellent physical fitness. Willing and able to walk and bicycle in an outdoor urban setting in extremes of climate for up to a 10-hour shift.
5. Ability to work day and evening shifts, weekends and holidays.
6. Ability to work well with others.
7. Stable work history.
8. Successfully pass pre-employment tests; drug screen, reading comprehension examination, criminal history investigation (felony convictions are disqualifying) and must pass a bicycle rider competency exam.